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Privacy Policy

Our commitment to your privacy.

Introduction

Welcome to House of B&B ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website houseofbnb.co.uk or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name and contact details (email address, phone number, mailing address)
  • Account credentials (username, password)
  • Payment information (credit card details, billing address)
  • Demographic information
  • Any other information you choose to provide

Automatically Collected Information

When you access our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Cookies and similar tracking technologies
  • Location data (with your permission)

How We Use Your Information

We use the collected information for purposes including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Communicating with you about updates, offers, and promotional materials
  • Responding to your inquiries and providing customer support
  • Improving our services and user experience
  • Analyzing usage patterns and trends
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations

Data Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

When required by law or to protect our rights, we may disclose information to comply with legal processes, enforce our policies, or protect the rights, property, and safety of ourselves and others.

We may share information for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to our processing of your personal data
  • Restriction: Request restriction of processing your data
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at [contact email].

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.

Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or by contacting us directly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of [13/16]. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Significant changes will be communicated via email or prominent notice on our website.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

House of B&B
Email: info@houseofbnb.co.uk

Region-Specific Provisions

For European Union Users (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

Our legal basis for processing includes:

  • Consent you have given
  • Performance of a contract with you
  • Compliance with legal obligations
  • Legitimate interests pursued by us or a third party

For California Users (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information.

We do not sell your personal information to third parties.